1. Introduction

Welcome to Gabrielle Silk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gabriellesilk.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Personal Identification Information: We collect personal details that you provide to us directly, such as your name, email address, phone number, and postal address when you place an order or contact us for support.
• Payment Information: We do not store your payment details. All payment transactions are processed through secure third-party payment processors.
• Usage Data: We automatically collect information about your visit to our Site, including your IP address, browser type, referring URLs, and pages viewed. This helps us understand how our Site is used and improve our services.
• Cookies: Our Site uses cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser.

3. How We Use Your Information

We use your information to:

• Process Transactions: Fulfill your orders and handle any related customer service inquiries.
• Communicate with You: Provide updates on your order status, respond to your questions, and send promotional offers if you have opted in.
• Improve Our Services: Analyze usage data to enhance our Site and the products we offer.
• Legal Compliance: Ensure compliance with legal obligations and protect our rights.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that assist us in operating our Site, processing payments, and delivering products.
• Legal Requirements: Authorities or third parties if required to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or electronic storage is completely secure.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Access: Request a copy of your personal data that we hold.
• Rectification: Correct any inaccuracies in your personal data.
• Erasure: Request the deletion of your personal data when it is no longer needed.
• Restriction: Limit how we use your data in certain circumstances.
• Portability: Receive your data in a structured, commonly used format and transfer it to another organization.
• Objection: Object to certain types of processing, including for direct marketing.

To exercise these rights, please contact us at hello@gabriellesilk.com.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@gabriellesilk.com or write to us at Gabrielle Silk Ltd, 3rd Floor, 86-90 Paul Street, London EC2A4NE